How to know if your PS5 or Xbox HDMI port is broken

A no-signal console isn't always a dead HDMI port. Before you ship it in, run these quick checks — it takes about 5 minutes and tells you whether it's the cable, the TV input, or the port itself.

1. Swap the cable and TV input first

Try a known-good HDMI 2.1 cable (the PS5 box cable is a good baseline).
Plug into a different HDMI port on the TV, then a second TV if you have one.
If a different cable + TV works → the port is fine, your cable or TV input is the issue.

2. Look inside the port with a flashlight

Pins should be straight, parallel, and centered in the plastic tongue.
Any bent, missing, or pushed-down pins = the port needs replacement.
Burnt smell, melted plastic, or black soot = stop using it immediately.

3. The console powers on but TV says 'No Signal'

If the fan spins, you hear the boot chime, and the controller pairs — the console is alive. With a confirmed good cable and TV, no signal almost always means the HDMI port (or in rarer cases the HDMI IC/retimer chip) is damaged.

4. When it's the APU, not the port

A truly dead APU is rare. Signs include: no fan spin, no boot light at all, or visible motherboard damage from a drop or liquid. Port replacements have a high success rate; APU failures usually mean the console is uneconomical to fix.

Bring it in or book pickup

Local techs in Lake County, FL. Free estimates — bring it in or we'll come to you.

Get a free estimate (352) 777-5531

Frequently asked

Can you repair a PS5 HDMI port?

Yes. Most bent or broken HDMI ports on PS5 and Xbox Series X|S can be desoldered and replaced. Typical turnaround is 2–4 business days.

How much does an HDMI port repair cost?

On a PS5 or Xbox Series X|S, HDMI port replacement is usually $90–$140 depending on damage. We confirm the quote after a free diagnostic.

Will I lose my saves or account?

No. HDMI port repair doesn't touch the storage or the system software.